Home Return Policy

Return Policy

We hope you enjoy our products as much as we do, but if for any reason you are unsatisfied or would like to cancel your order you can contact us within 15 days of receipt, you then have a further 15 days to return your items. If you have any questions about your product or return, we are here to help. Please do not hesitate to reach out.

Exceptions

  • Items must be new, unworn and unwashed
  • On return of COD orders we can only give online store credit.
  • For some payment options if we can not refund your money we will issue store credit.
  • We can start refund process only after we receive returned order.

Return Process

Request Return

  • To begin the return process, simply sign in using your email and password.
  • Navigate to "ORDER HISTORY" section on "MY ACCOUNT" page.
  • Search for your order and click on order number.
  • Press "Create Return" link to go to return form.
  • Create return request by submitting the form

Ship

  • You have to send product to our store by your own. We will not handle shipping of return item.
  • Return Address:
    Desi Swagger eRetail Pvt Ltd.
    B1-09 Galaxy Signature
    Opposite shukan palace bunglows
    Science city road
    Ahmedabad - 380060
    Gujarat
    Phone: 079 29700112

Refund

  • As soon as we receive returned parcel we will start refund process.
  • For some payment options if we can not refund your money we will issue store credit.
  • Refund process may take some time up to 15 days.
  • To keep you informed, we will send you an email confirming the action we have taken.

Exchanges

We are not currently able to offer an exchange service. If you require a different color or size please return the unwanted item and place a new order.

Gift Returns

Gift item returns will be given online store credit, which can be used towards another size, color or any product at SWAGGER.DESI


If you still find any difficulties or if anything is unclear, please contact our customer service team (hello@swagger.desi or 079 29700112).